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PATIENT INFORMATION
It is important that all forms are filled out to the best of your ability and returned prior to your visit.
ABOUT YOUR VISIT
Preparation for your appointment
All appointments are conducted utilizing a secure video platform (requiring access to a webcam.
Currently serving clients residing in the following states, only: Iowa, Colorado
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When it's time to attend your appointment, simply check-in using the link under your providers name in
the meet the provider page. You will then be taken to the HIPAA compliant site for our video appointment.
appointment. (It is encouraged that you check in early to give yourself plenty of time to test your
video and audio connection, and to avoid needing to reschedule.)
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Missed or Canceled Appointments
Appointment reminders are sent via email. Cancellations must be made at least 24 hours prior to
the scheduled appointment, and can be done several ways (self-cancel via patient portal, send
message requesting cancellation through the patient portal, or voice mail message to cancel).
MEDICATIONS
Electronic prescriptions are sent directly to your pharmacy within your state of residence. Prescriptions are not mailed. You will receive enough medication refills until the next scheduled follow-up appointment, therefore, sending a message about refills is generally not necessary. However, occasionally refills do not always get sent to pharmacies as planned. In this case, please place your refill request through the patient portal. If you miss an appointment that was meant to discuss your progress and refills, a 7- day refill will be sent, allowing you time to schedule an appointment. Changes are not made to your medication(s) without an appointment.